Get in touch

Lets

design

build

create

incredible work together.

Alex West

Creative Director

Alex West

Creative Director

We're always open to new collaborations and would love to hear about your projects. Please reach out through any of the channels below if you're interested in working together.

[Mail to]

contact@mugen.design

email copied

Address

2300 Yonge St. Toronto, ON M4P 1E4

Office hours

Monday to Friday: 9:00 AM – 6:00 PM

Get in touch

Lets

design

build

create

incredible work together.

Alex West

Creative Director

We're always open to new collaborations and would love to hear about your projects. Please reach out through any of the channels below if you're interested in working together.

[Mail to]

contact@mugen.design

email copied

Address

2300 Yonge St. Toronto, ON M4P 1E4

Office hours

Monday to Friday: 9:00 AM – 6:00 PM

[01]

Either book a call or a send message.

[02]

Share your vision and requirements.

[03]

We'll evaluate within 24 - 48 hours whether your project is the right fit.

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Answers

FAQ

Everything else you're wondering.

Have a question?

Not finding what you need? Reach out anytime. We're happy to answer any questions before you commit to working together.

Sarah Park

Project Manager

How do design subscription actually work?
icon

Think of it as having a dedicated designer on your team for a flat monthly rate. You can request unlimited tasks, and we pick up task one by one; and deliver design output continously until you are satisfied.

What if I'm not satisfied with the quality?
icon

Don't worry, if that's the case (rare possibility), we will continue to iterate the design, until you are fully satisfied.

How fast can you start?
icon

For design subscriptin, we can typically kick off within 24 hours of you confirmation. Project work usually begins and first delivery happens within 48 hours of the task assignment.

Who will be working on my design?
icon

Every account is led by a senior designer with 10+ years of experience. For larger projects, we may bring in specialists, but your lead designer remains your consistent point of contact.

Can I switch between design subscription and fixed price projects?
icon

Absolutely. Many clients use design subscription for ongoing needs and fixed price projects for major initiatives. Design subscription clients get 15-20% discount on pricing compared to fixed price projects.

What's included in "unlimited revisions"?
icon

For design subscription work, we'll refine until you're happy. For fixed projects, we include two formal revision rounds in our quote, with additional rounds available at an hourly rate. We've found this keeps projects focused and on schedule.

Do you work with international clients?
icon

Yes! About 90% of our clients are international clients. We structure our days to overlap with different time zones and use async communication to keep projects moving smoothly.

What if we need to pause or cancel?
icon

Life happens. You can pause or cancel your design subscription anytime. When you're ready to return, your same rate is guaranteed for 6 next months.

Answers

FAQ

Everything else you're wondering.

Have a question?

Not finding what you need? Reach out anytime. We're happy to answer any questions before you commit to working together.

Sarah Park

Project Manager

How do design subscription actually work?
icon

Think of it as having a dedicated designer on your team for a flat monthly rate. You can request unlimited tasks, and we pick up task one by one; and deliver design output continously until you are satisfied.

What if I'm not satisfied with the quality?
icon

Don't worry, if that's the case (rare possibility), we will continue to iterate the design, until you are fully satisfied.

How fast can you start?
icon

For design subscriptin, we can typically kick off within 24 hours of you confirmation. Project work usually begins and first delivery happens within 48 hours of the task assignment.

Who will be working on my design?
icon

Every account is led by a senior designer with 10+ years of experience. For larger projects, we may bring in specialists, but your lead designer remains your consistent point of contact.

Can I switch between design subscription and fixed price projects?
icon

Absolutely. Many clients use design subscription for ongoing needs and fixed price projects for major initiatives. Design subscription clients get 15-20% discount on pricing compared to fixed price projects.

What's included in "unlimited revisions"?
icon

For design subscription work, we'll refine until you're happy. For fixed projects, we include two formal revision rounds in our quote, with additional rounds available at an hourly rate. We've found this keeps projects focused and on schedule.

Do you work with international clients?
icon

Yes! About 90% of our clients are international clients. We structure our days to overlap with different time zones and use async communication to keep projects moving smoothly.

What if we need to pause or cancel?
icon

Life happens. You can pause or cancel your design subscription anytime. When you're ready to return, your same rate is guaranteed for 6 next months.

Answers

FAQ

Everything else you're wondering.

Have a question?

Not finding what you need? Reach out anytime. We're happy to answer any questions before you commit to working together.

Sarah Park

Project Manager

How do design subscription actually work?
icon

Think of it as having a dedicated designer on your team for a flat monthly rate. You can request unlimited tasks, and we pick up task one by one; and deliver design output continously until you are satisfied.

What if I'm not satisfied with the quality?
icon

Don't worry, if that's the case (rare possibility), we will continue to iterate the design, until you are fully satisfied.

How fast can you start?
icon

For design subscriptin, we can typically kick off within 24 hours of you confirmation. Project work usually begins and first delivery happens within 48 hours of the task assignment.

Who will be working on my design?
icon

Every account is led by a senior designer with 10+ years of experience. For larger projects, we may bring in specialists, but your lead designer remains your consistent point of contact.

Can I switch between design subscription and fixed price projects?
icon

Absolutely. Many clients use design subscription for ongoing needs and fixed price projects for major initiatives. Design subscription clients get 15-20% discount on pricing compared to fixed price projects.

What's included in "unlimited revisions"?
icon

For design subscription work, we'll refine until you're happy. For fixed projects, we include two formal revision rounds in our quote, with additional rounds available at an hourly rate. We've found this keeps projects focused and on schedule.

Do you work with international clients?
icon

Yes! About 90% of our clients are international clients. We structure our days to overlap with different time zones and use async communication to keep projects moving smoothly.

What if we need to pause or cancel?
icon

Life happens. You can pause or cancel your design subscription anytime. When you're ready to return, your same rate is guaranteed for 6 next months.

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